Hostgator Web Hosting Company Review
As a business owner, you know how important it is to continually grow your customer base. With Internet use at an all-time high and not likely to slow down in the future, you’re missing the boat if you don’t take advantage of this.
It doesn’t really matter what kind of business you run, how large your business is, or even if you only work locally, either. You need an online presence to grab your share of the huge segment of the population who refer to the Internet before they make a decision. The best kind of online presence is your own website.
You do have choices when it comes to websites. But be aware that nothing screams amateur more than a website that comes with free hosting and strings attached. And that’s exactly why you don’t want to leave your online identity to a free host.
To be seen as a professional and be taken seriously, you must be able to control exactly what goes on your website and how it looks. To do that, you need to pay for your web hosting. One of the very best web hosts out there is Hostgator web hosting and it won’t cost you an arm and a leg to use their service.
Hostgator Background Information
Hostgator.com has been around for about 10 years. Back in 2002, they started with just three servers to take care of their customers’ webhosting needs. Today that number has grown to over 12,000 servers. That’s a huge amount of growth in a relatively short time.
In that time they have built a solid reputation and have been recognized for this with a number of awards within the industry. You don’t get awards unless you are doing a stellar job so that right there is a big reason to be confident in choosing Hostgator as your hosting provider.
Another point in their favor is that they are located right in the USA. Although they deal with upwards of 400,000 clients on a worldwide basis, they are headquartered in Houston Texas and have a staff of more than 750 employees to take care of customer needs.
Why Go With Hostgator
Doing a quick search on the Internet will bring up the names of lots of other web hosts. If that’s the case, why choose Hostgator over all the others? There are a number of factors which illustrate why Hostgator stands head and shoulders above other web hosting companies.
These factors range from competitive pricing, to a full range of hosting services, to assistance with website building, to their unmatched customer service.
Let’s take a detailed look at these features.
There is something for everyone here, whether you run a Fortune 500 company or are a one-man show, and prices are competitive when compared to other hosting providers.
At the most basic level, you can host a single website on a shared server for as little as $4.00 a month. Most people though, opt for the ability to host an unlimited number of domains. This is priced at under $10.00 a month.
As your business grows, Hostgator has you covered with more elaborate types of hosting plans, all at reasonable prices. Hostgator is committed to providing whatever your company requires in hosting products and services, so there will never be a need for you to find a new hosting company.
Hostgator Hosting Services
Even with their basic ‘Hatchling’ plan, you have access to all the features that you’ll need to build your website. It can be as easy or as technical as you are comfortable with, depending upon which options you choose. (But if you do get stuck at any point, there are technicians standing by to help you, 24×7 – more about this later.)
For starters you have your own control panel, which is referred to as a cPanel. When you login, you can set up your domain as a regular website or use WordPress if you prefer a blog. By the way, this is pretty much a one-click installation.
There are too many features to go into each of them, but here are a couple of the more commonly used features to give you some idea of what’s available.
• You can easily set up multiple email accounts for your websites, and then arrange to forward all of your email to a single address.
• You can check traffic stats for your websites, which is especially useful for those who don’t want to install Google Analytics on their websites.
• In addition to one-click installation for installing a blog, you can do the same to install things like forums, hit counters, guest books and more.
A hosting service hangs its hat on how efficient it is. If your customer can’t reach you because your website is down due to a webhosting problem, they may just look elsewhere. With Hostgator, there is a 99.9% uptime guarantee. Not too many other web hosting companies can make this claim.
Finally, you get unlimited disk space to store all of your files, webpages and so on, along with unlimited bandwidth. This is big because it ensures that your visitors will always be able to access your website, no matter how popular it becomes. You don’t get this with many other web hosts, as they just don’t have the resources necessary to provide this service.
Hostgator Website Building
If you want a “real” website (also referred to as an “html” website) instead of a blog, but don’t know the first thing about how to build a website, Hostgator can make it happen for you.
When you sign up with them, you have access to their site building software. This includes over 4,000 free website templates in a number of different categories, which makes building and personalizing your website a breeze.
It’s as simple as taking the templates, adding your own content, and then publishing to have an almost-instant website ready to go.
Hostgator Customer Support
I’ve saved the best for last because Hostgator support is the best around.
If you have a fulltime job and only have evenings or weekends to work on your website, there is nothing more frustrating when you need help, than getting the message asking you to contact them during regular business hours.
You won’t run into that problem with Hostgator because they provide round the clock customer service, every single day of the year. And their service is available at a lot of different levels too.
While some webhosts don’t even provide a phone number on their sites, that’s not the case with Hostgator. If you want to talk your way through a problem, there is a dedicated support phone number. And you won’t be put on hold for hours waiting for help, as there are multiple technical staff members working at all times.
There is also a live chat, so you can sit at your computer while the technician looks at your website and helps walk you through whatever difficulties you’re experiencing. Heck, they’ll even do the actual adjustments for you if it’s not making sense to you.
Here again you won’t have a long wait. In fact, they show you on-screen how many other clients are in front of you. But you don’t have to hang around and wait. You’ll know it’s your turn when the ‘doorbell’ rings.
Finally, if you’re in a hurry, you can just create a ticket with details of your difficulty. They’ll get back to you through email in short order. And if you still require assistance after that, just go through live support. When you give them your ticket ID, the technical staff can see what was already done and save you valuable time.
But you can also refer to the do-it-yourself help portal. There you’ll find hundreds of articles and videos to help you complete almost any website related task, as well to answer any simple question you may have.
There is simply not another web hosting company out there with this type of customer service. This alone puts Hostgator at the top of the list in my mind.
If you’re ready to move to the next step in your business and create a website, there’s no point in settling for anything less than the best. You can’t go wrong by choosing Hostgator to take care of your web hosting needs.